Privacy Policy – GravityQuest (gravityquest.pro)

Last updated: 13 May 2025 | Effective date: 13 May 2025

This Privacy Policy applies to the website gravityquest.pro ("the Website"), operated by GravityQuest ("we", "us", or "our"), a business registered in Australia (ABN 47 123 456 789) with offices at Level 4, 201 Kent Street, Sydney NSW 2000, Australia.

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what personal information we collect, why we collect it, how we use it, and your rights regarding that information.

1. Information We Collect

We collect personal information only when it is necessary to provide our services or when you voluntarily provide it to us. The types of information we may collect include:

1.1 Information You Provide Directly

Contact form submissions: your name, email address, and the content of your message when you contact us via the contact form on gravityquest.pro.
Newsletter subscriptions: your email address when you subscribe to our newsletter.
Correspondence: any information you include in emails or other communications sent to us.

1.2 Information Collected Automatically

Log data: IP address, browser type and version, pages visited, time and date of visits, time spent on pages, and referring URLs.
Cookies and similar technologies: as described in our Cookie Policy.
Device information: device type, operating system, and screen resolution for analytics purposes.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

To respond to your enquiries and messages submitted through our contact form.
To send you our newsletter and gaming-related content updates, where you have subscribed.
To analyse website usage and improve the content, functionality, and user experience of gravityquest.pro.
To detect, prevent, and address technical issues or security threats.
To comply with our legal obligations under Australian law.

We will not use your personal information for any purpose other than those described in this policy without your prior consent, unless required or authorised by law.

3. Legal Basis for Processing

We process your personal information on the following grounds:

Consent: where you have given us clear consent to process your information for a specific purpose (e.g., newsletter subscription).
Legitimate interests: where processing is necessary for our legitimate business interests (e.g., website analytics, security), provided these interests are not overridden by your rights.
Legal obligation: where we are required to process your information to comply with Australian law.

4. Cookies

We use cookies and similar tracking technologies on gravityquest.pro to enhance your browsing experience and analyse site traffic. For full details of the cookies we use, their purpose, and how to manage your preferences, please refer to our Cookie Policy.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service providers: we may share information with trusted third-party service providers who assist us in operating our website (e.g., hosting, analytics, email delivery), subject to confidentiality obligations.
Legal requirements: we may disclose your information if required to do so by law, court order, or government authority.
Business transfers: in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to equivalent privacy protections.

6. International Data Transfers

Some of our service providers may be located outside Australia. Where we transfer personal information overseas, we take reasonable steps to ensure that the recipient handles the information in accordance with the Australian Privacy Principles or a comparable standard of protection.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form submissions are retained for up to 12 months unless a longer period is required for legal or business purposes.

8. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include secure HTTPS connections, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate, incomplete, or out-of-date information.
Withdraw consent to processing at any time (where processing is based on consent).
Unsubscribe from our newsletter at any time using the unsubscribe link in any email we send.
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au if you believe we have mishandled your personal information.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

10. Children's Privacy

gravityquest.pro is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

11. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of gravityquest.pro after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Email: [email protected]
Post: GravityQuest, Level 4, 201 Kent Street, Sydney NSW 2000, Australia
Online: Contact Form

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